OUR SERVICES
At Livin Vacation Homes, we know your property is one of the most valuable investments, and we treat it as our own home, providing a comprehensive suite of services designed to meet every need. Whether you're preparing your property for the rental market or seeking seamless day-to-day management, we’re here to help with a personalized, hands-on approach.
At Livin Vacation Homes, we take pride in being a boutique property management company that values the uniqueness of each property we handle. Our commitment goes beyond mere service – it's about ensuring the seamless operation and success of your property in the competitive rental market.
We provide special attention to detail and offer personalized services tailored to your specific needs. That's why we offer three distinct options for our vacation rental property management services, each designed to cater to different preferences and requirements.
Our Basic package provides essential services for hassle-free management, while our Enhanced option includes additional features to elevate your experience. For those seeking the utmost convenience and comprehensive support, our Personalized package leaves no detail unattended. Choose the level of service that suits you best, and let us handle the rest with dedication and expertise.
Basic Package
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Service Agreements: We have established clear service agreements with outlined expectations with cleaning companies.
Quality Control: We conduct training sessions for cleaning staff to ensure consistent quality, by implementing a system for regular performance reviews and feedback, aiming for a 5-star service.
Flexible Scheduling: We provide a flexible cleaning schedule to accommodate varying check-in and check-out times (even on turnovers). We coordinate with cleaning services for on-demand, last-minute cleanings and/or emergencies.
Detailed Checklist: We have developed a comprehensive cleaning checklist for each room. (See “Cleaning checklist” at the end of the document)
Post Cleaning Inspection: We conduct thorough inspections after each cleaning, to rectify any issues or oversights in order to maintain the highest standards.
Supply Management: We maintain an organized inventory of cleaning supplies.
Eco-Friendly Options: We explore eco-friendly cleaning products to align with sustainability goals.
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Technology Integration: We suggest exploring technology solutions for remote monitoring of property conditions, and implementing smart home technology for enhanced security and energy efficiency.
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Regular Property Inspections: We provide monthly scheduled property inspections, checking for any signs of wear, damage, or necessary repairs. Using a standardized checklist for inspections and documenting the condition of each room, appliance, and property feature. This includes photo documentation to provide visual records.
Communication with Property Owner: We offer detailed inspection reports to the property owner, including recommendations for repairs or improvements, prioritizing maintenance needs.
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Digital Inventory System: We have implemented a digital system for managing inventory that includes details such as item descriptions, quantities, and locations.
High-Value Items: We keep a separate record for high-value items, track their usage and implement security measures to avoid unnecessary damage.
Regular Checks and Restocking: We schedule regular inspections of inventory levels to identify items that are running low and initiate the restocking process.
Enhanced Package
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Includes all items from “Basic” package, plus the following.
Collaboration with Maintenance Professionals: We provide a network of reliable contractors, electricians, and other professionals, by keeping a list of preferred vendors for different types of maintenance tasks.
Quotes & estimates: We present multiple options to the property owner for final decision-making, regarding maintenance, to ensure competitive rates.
Project Management: Considering a previous authorization from the owner, we oversee and coordinate maintenance projects from start to finish, scheduling maintenance tasks to minimize disruption for guests, and ensuring that work is completed within agreed-upon timelines.
Safety and Regulatory Compliance: We ensure safety and regulatory compliance by staying informed about local building codes, promptly addressing safety concerns, implementing necessary updates, and maintaining detailed documentation for property owners.
Systematic Approach: We have developed a systematic preventive maintenance plan with regular schedules for servicing of HVAC systems, water heaters, and other critical systems.
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Includes technology integrations from “Basic” plan.
Emergency Response Plan: We have established clear communication protocols during emergencies, and also implement a 24/7 contact point for urgent matters.
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Includes cleaning procedures stated in “Basic” plan.
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Includes inventory management procedures stated in “Basic” plan.
Personalized Package
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Property Preparation: Need to refresh your space before listing? We assist with furniture updates, interior styling, and ensuring your property is market-ready.
Regulatory Compliance: From permits to local regulations, we guide you through the process, making compliance hassle-free.
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Our personalized package allows our clients the flexibility to tailor their experience according to their specific needs and preferences. Whether they choose to utilize all services or select only a few, our goal remains the same: to deliver exceptional value and meet the unique requirements of each client. This customizable approach ensures that clients receive precisely the support they need to achieve their objectives effectively and efficiently.
Your property is a valuable investment, and we are dedicated to offering you a worry-free experience. We genuinely appreciate your interest in our proposal and look forward to the opportunity of working together to elevate your property management experience. With our commitment to personalized attention and a hands-on approach, we aim to make an exceptional vacation rental experience.
